Contact Luxe Slots
Our support team is here to help
Get in Touch
Our support team handles a wide variety of issues, including account-related issues, payment issues, account verification, technical issues, promotional offers, and general questions about the Luxe Slots website and games.
General Support
support@luxeslotscasino.com
Account Support
accounts@luxeslotscasino.com
Payments
payments@luxeslotscasino.com
Support Hours
Monday–Friday: 7:00 AM–1:00 AM ET
Saturday–Sunday: 8:00 AM–1:00 AM ET
This response time is for General Support and does not account for payment or verification-related cases, which require further review from the Luxe Slots team. Please never send us your password, PIN, CVV, or full payment details via email or chat.
Payment Assistance
If your inquiry is related to a deposit or withdrawal, please include the date of the transaction, the amount, and any reference number(s) related to it. Avoid sharing sensitive data such as passwords, full card numbers, PINs, and security codes via email.
Account Help
Login issues and account access - our account support team is happy to assist with login, verification, profile, and other account access issues. Some changes require confirmation of account ownership before they can be made.